Free shipping and returns in Germany · Carbon Neutral Shipping. · Please keep in mind: due to COVID-19 safety precautions and the high number of parcels, fulfillment and delivery might be a bit slower than usual.

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How can I exchange or return my order?

You have 14 days to make any change or return. If you want to exchange or return your order please e-mail us at We will send you further instructions and you will have 14 days to return your order to us. If you are eligible for free returns we will send you your return label via E-Mail. As soon as the package is back with us we will transfer your money back. Please be aware that this can take up to 14 days.


Will I have to pay for the return or exchange?

Returns and exchanges are free in Germany. Unfortunately we can’t provide free returns or exchanges outside of Germany.



When will you receive your order?

Orders will be processed in 1-3 business days (please be aware that Saturday is not a business day for us). Shipping times depend on the country you are located in.


Where is my order?

Once your order is shipped you will receive an e-mail with the tracking information. If there’s any problem with the tracking information we provided you please send us an e-mail to 


Do you have a problem with your order?

Please contact us at and we will solve your problem as soon as possible.


How much are the shipping costs?

Shipping costs are calculated automatically in the checkout process.




Shipping Time

Shipping Cost


1-3 business days


European Union

5-7 business days

8,99 €


12-18 business days

25,90 €


What payment methods are available?

You can pay with your credit card (VISA, Mastercard, AMEX or Maestro), Klarna, Shopify Payments, Apple Pay, Google Pay or Paypal.


Where can I apply my discount code?

Discount codes can be applied during the checkout process. You can only apply one discount code for every order.



How can you contact us?

Through email:

Or call us at 0049 511-616558-52 (We speak German and English)


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